Terms of Use

Effective Date: March 12, 2026

Overview

Thank you for choosing to visit and shop with George Cookware™. This website is operated by George Cookware™ (“George Cookware™,” “we,” “our,” or “us”). These Terms of Use (“Terms”) contain important information and provisions about your relationship with us.

We offer this website, [www.georgecookware.com] (the “Site”), including all information, tools, services, merchandise, and services available on the Site from time to time to you, our user, conditioned upon your acceptance of these Terms, our Privacy Policy, and all other policies and notices posted on our Site from time to time.

Please read these Terms carefully. By visiting our Site, subscribing to our Site, purchasing any of our merchandise, and/or accessing and using our platform, you agree to be bound by and accept these Terms. These Terms set forth a legally binding agreement between you and George Cookware™ and govern your use of any online service location that posts a link to these Terms, and all features, content, and other services that we own, control, and make available through such online service location.

Together, these Terms, our Privacy Policy, and our other policies and notices that we may post from time to time constitute your agreement (“Agreement”) with George Cookware™. This Agreement sets forth the legally binding terms for your use of the Site, subscription to the Site, purchases or use of any of our merchandise, and/or any of the services offered on the Site. By accessing or using our Site and services, you represent and warrant that you have the legal capacity to enter into this Agreement and to abide by all of the terms set forth herein. If you do not agree with all provisions of this Agreement, please do not access or use the Site, subscribe to the Site, or purchase any merchandise through the Site.

George Cookware™ reserves the right to modify, suspend, or discontinue the Site, or any feature or tool on the Site, with or without notice to you.


The Site

1. Ownership

You acknowledge and agree that all intellectual property rights in the Site, including all copyrighted material, patents, trademarks, service marks, and trade secrets (“Intellectual Property”), are owned by George Cookware™ and its licensors.

Furthermore, you understand and agree that neither the limited license granted to you below nor our provision of the Site and services under this Agreement transfers to you or any third party any rights, title, or interest in or to such Intellectual Property.

2. Limited License

Subject to your strict compliance with these Terms, George Cookware™ grants you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to access and make personal use of the shopping services and features provided on the Site, in each case for your personal and non-commercial use only.

This limited license:

(a) does not give you any ownership of, or any other right, title, or interest in, our Site or any of our Intellectual Property; and
(b) may be suspended or terminated for any reason, in George Cookware™’s sole discretion, and without advance notice or liability.

Your unauthorized use of the Site may violate copyright, trademark, privacy, publicity, communications, and other laws, and may result in personal liability, including potential criminal liability.

3. Certain Restrictions

The rights granted to you in this Agreement are subject to the following restrictions:

(a) you shall not license, sublicense, reproduce, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or any of its content without the express written consent of George Cookware™;
(b) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site;
(c) you shall not access the Site in order to build a similar or competitive service, or to download, copy, or collect content or any other information for the benefit of another merchant;
(d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without George Cookware™’s express written consent; and
(e) you shall not frame or use framing techniques to enclose any trademark, logo, or other proprietary information or content, including images and text descriptions, without George Cookware™’s express written consent.

Any future release, update, or other addition to the functionality of the Site shall be subject to these Terms.

4. Subscriptions

Certain features of the Site may require you to register or subscribe to our Site, such as subscribing to receive our newsletter, promotional materials, or other communications.

When subscribing, you agree to:

(i) provide true, accurate, current, and complete information;
(ii) maintain and update this information so that it remains true, accurate, current, and complete; and
(iii) immediately notify us of any suspected or actual unauthorized use of your account or any breach of security.

You are solely responsible for all activities that occur under your account, whether or not authorized by you, and we are not liable for any loss or damage arising from your failure to comply with these obligations.

5. Restrictions

You may not use the Site unless you are at least thirteen (13) years old.

You may not:

(i) use the Site for any political or commercial purpose;
(ii) engage in any activity in connection with the Site or any content that is unlawful, harmful, offensive, sexually explicit, obscene, violent, threatening, harassing, abusive, falsely representative of your identity, invasive of someone else’s privacy, or otherwise objectionable to George Cookware™;
(iii) harvest any information from the Site;
(iv) reverse engineer or modify the Site or any content posted to the Site;
(v) interfere with the proper operation of, or any security measure used by, the Site;
(vi) infringe any intellectual property or other right of any third party;
(vii) use the Site in a manner that suggests an unauthorized association or is beyond the scope of the limited license granted to you; or
(viii) otherwise violate these Terms.

You agree to comply with all applicable local, state, federal, national, foreign, and international laws, statutes, ordinances, regulations, treaties, directives, and agreements that apply to your use of the Site.

6. Reservation of Rights

All rights not expressly granted to you are reserved by George Cookware™ and its licensors and other third parties. No right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. Any unauthorized use of the Site, content, or services for any purpose is prohibited.


Submissions and Feedback

When you submit any unsolicited ideas, feedback, opinions, techniques, images, sounds, videos, or other content to us through or relating to the Site (“Submissions”), you grant us a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, transferable, and royalty-free right and license to host, store, use, display, reproduce, modify, adapt, edit, combine with other materials, publish, distribute, create derivative works from, promote, exhibit, broadcast, syndicate, sublicense, publicly perform, publicly display, and otherwise use and exploit all or any portion of your Submissions for any purpose whatsoever, in all formats and through any means or media now known or later developed.

You further irrevocably grant us the right, but not the obligation, to use your name in connection with your Submissions. You also agree to waive any right of approval regarding our use of the rights granted herein and waive any moral rights you may have in any Submissions, even if altered in a manner not agreeable to you. To the extent such rights cannot be waived, you agree not to exercise them in a way that interferes with our use of the granted rights.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property or these Terms.

You understand that you will not receive any fees, compensation, or remuneration for any of the rights granted in this section. Our receipt of your Submissions is not an admission of their novelty, priority, or originality and does not impair our right to existing or future intellectual property rights relating to your Submissions.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant us the rights granted in this section. You retain whatever legally cognizable right, title, and interest you have in your Submission and remain responsible for it.


Products and Services

We do our best to describe every product or service offered on our Site as accurately as possible. However, we do not warrant that product specifications, pricing, or other content on the Site is complete, accurate, reliable, current, or error-free. In the event of any errors relating to pricing or specifications, George Cookware™ shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit in the amount of the charge.

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our return policy, which can be found [here].

We have made every effort to display as accurately as possible the colors and images of our products appearing on the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer. All descriptions of products and pricing are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this Site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

For more information regarding product care, returns, exchanges, and expected shipping times, please see our Policies & FAQs.


Customer Support

If you have any questions or comments, please email us at [hello@georgecookware.com].

You acknowledge that the provision of support is at George Cookware™’s sole discretion and that we have no obligation to provide customer support of any kind.

All legal notices to us must be mailed to:

George Cookware™

5131 Cash Road

Dallas, TX, 75247

When you communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.


Third-Party Services

Our Site may contain content from and hyperlinks to websites, locations, platforms, and services operated and owned by third parties (“Third-Party Services”). We may also integrate third-party technologies into our Site and host our content on Third-Party Services.

These Third-Party Services are not owned, controlled, or operated by us, and you acknowledge and agree that we are not responsible or liable for the information, content, products, technologies, or services on or available from such Third-Party Services, or for the results obtained from using them.

If you choose to access, transact with, or otherwise interact with any Third-Party Services, you do so at your own risk. For more information on Third-Party Services, please see our Privacy Policy.


Communications

1. Emails

You can opt out of receiving certain promotional emails from us at any time by following the unsubscribe instructions in those emails. Your opt-out will not affect non-promotional emails, such as those about your account, transactions, servicing, or George Cookware™’s ongoing business relations.

Please note that any opt-out is limited to the email address, device, or phone number used and will not affect subsequent subscriptions.

2. SMS/MMS Messaging Terms & Conditions

A. The Program

We may offer one or more mobile messaging programs (each, a “Program”). By opting into one or more text messaging Programs, you:

  • consent to receive non-marketing and marketing text messages from us and others on our behalf, including text messages sent using automated technology, at the phone number(s) you provide; and

  • agree that the Programs are subject to these SMS/MMS terms, these Terms, and our Privacy Policy.

Your agreement includes your agreement to resolve disputes with us through binding, individual-only arbitration, as detailed in the “Agreement to Arbitrate Disputes/Governing Law” section below.

B. Program Description

Users who opt into the Program may receive messages relating to the marketing, sale, and promotional materials related to our products and services available through the Site.

C. Eligibility

To receive our text messages, you must be a resident of the United States and be at least 13 years of age.

D. User Opt-In

To opt in to receive text messages from one of our Programs, please follow the instructions provided on the Site. Message and data rates may apply.

E. User Opt-Out

If you no longer wish to participate, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us in order to opt out. You may receive an additional message confirming your decision to opt out.

F. Cost and Frequency

Your mobile carrier’s message and data rates may apply. The Program may involve recurring messages, and message frequency may vary based on your interactions with us.

G. Program Support

If you have any questions or need support regarding the Program, including help opting out, please text HELP to the number you received messages from or email us at [hello@georgecookware.com].

H. Program User Notification and Indemnification

You represent that you are the account holder for the mobile telephone number(s) you provide. You are responsible for notifying us immediately if you change your phone number, cancel your service plan, or transfer your phone number to another party.

You agree to indemnify, defend, and hold us harmless from any claim or liability resulting from your failure to notify us of a change in the information you provided, including claims under the Telephone Consumer Protection Act or similar laws.

I. MMS Disclosure

If your mobile device does not support MMS messaging, the Program may send SMS messages instead.

J. Disclaimer of Warranty

The Program is offered on an “as-is” basis and may not be available in all areas at all times. We are not liable for delayed or failed delivery of mobile messages, which is subject to transmission by your wireless provider and outside our control.


Agreement to Arbitrate Disputes / Governing Law

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

1. We Both Agree to Arbitrate

You and George Cookware™ agree to resolve any claims relating to these Terms through final and binding arbitration, except to the extent you have violated or threatened to violate George Cookware™’s intellectual property rights. In such circumstances, George Cookware™ may bring a lawsuit solely for injunctive relief without first engaging in arbitration.

For all disputes, you must first give us an opportunity to resolve your claim by sending a written description of your claim to:

George Cookware™

5131 Cash Road

Dallas, TX, 75247

We each agree to negotiate in good faith. If the claim is not resolved within 60 days after receipt, either party may pursue arbitration.

2. What Is Arbitration

Arbitration is not a lawsuit. It is more informal than a court proceeding and is decided by a neutral arbitrator instead of a judge or jury. The arbitrator may award the same damages and relief that a court may award.

3. Arbitration Procedures

The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution provision. Arbitration shall be initiated through JAMS and conducted in accordance with the JAMS Streamlined Arbitration Rules and Procedures before one arbitrator.

If there is a conflict between the JAMS rules and these Terms, these Terms will govern. Information on JAMS is available at www.jamsadr.com.

To initiate arbitration, either party must:

A. write a demand for arbitration describing the claim and amount of damages sought;
B. submit the demand and any required filing fee to JAMS; and
C. send a copy of the demand to the other party.

Payment of filing, administration, and arbitrator fees will be governed by JAMS rules. Each party will bear its own costs unless the arbitrator determines otherwise. Arbitration shall be held in the United States in [New York, New York] under [New York law / or Connecticut law — choose one to match your preference], without regard to conflict of law provisions.

4. Authority of Arbitrator

The arbitrator will decide the rights and liabilities, if any, of you and George Cookware™, and the dispute will not be consolidated with any other matters or joined with any other parties. The arbitrator may award monetary damages and any non-monetary relief available under applicable law.

5. No Class Actions

WE EACH AGREE THAT ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ACTIONS, CLASS ARBITRATIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED.

6. Waiver of Jury Trial

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND GEORGE COOKWARE™ WAIVE ANY RIGHT TO A JURY TRIAL.

7. Governing Law

These Terms shall be governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of [New York / Connecticut — choose one], without regard to conflict of law principles.


Disclaimer of Representations and Warranties

THE SITE AND ANY PRODUCT OR SERVICE OFFERED VIA THE SITE ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

To the fullest extent permitted by law, George Cookware™ and its officers, directors, managers, employees, and agents disclaim all representations, warranties, and endorsements of any kind, whether express, implied, statutory, or otherwise, including implied warranties of title, non-infringement, merchantability, fitness for a particular purpose, quiet enjoyment, and freedom from computer virus.

By accessing or using the Site, you represent and warrant that your activities are lawful in every jurisdiction where you access or use the Site.

These disclaimers do not exclude any product liability claims, statutory consumer rights, damages associated with personal injury, or liability resulting from George Cookware™’s intentional misconduct, recklessness, fraud, or gross negligence.


Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GEORGE COOKWARE™ OR ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, DATA, USE, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THESE TERMS, OR YOUR MISUSE OF THE SITE OR ANY PRODUCTS, SERVICES, OR CONTENT AVAILABLE THROUGH THE SITE.

These limitations apply regardless of the form of action, whether based in contract, tort, strict liability, statute, or otherwise.

Nothing in this section excludes product liability claims, statutory consumer rights, damages associated with personal injury, or liability resulting from George Cookware™’s intentional misconduct, recklessness, fraud, or gross negligence.


Indemnification

You agree to defend, indemnify, and hold harmless George Cookware™ and its officers, directors, managers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with:

(i) your breach or alleged breach of these Terms;
(ii) your Submissions;
(iii) your misuse of the Site, including any products, services, or content available via the Site;
(iv) your violation of any laws or regulations;
(v) your violation of the rights of any third party;
(vi) your use of a Third-Party Service; or
(vii) any misrepresentation made by you.

George Cookware™ reserves the right to assume, at your expense, the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate in our defense of any claim.

This provision does not require you to indemnify us for any unconscionable commercial practice by us or for our fraud, deception, false promise, misrepresentation, or concealment of material fact.


Waiver of Injunctive or Other Equitable Relief

To the maximum extent permitted by law, you agree that you will not be permitted to obtain an injunction or other equitable relief of any kind that may interfere with or prevent the development or exploitation of any website, application, content, submissions, product, service, or intellectual property owned, licensed, used, or controlled by George Cookware™ or its licensors.


Updates to Our Terms

We reserve the right, at any time and in our sole discretion, to modify or replace any part of these Terms without prior notice. We may notify you of updated Terms by posting them on the Site and/or by sending an email to the last email address you provided to us.

All such changes are effective immediately upon posting, or on such later date as specified in the updated Terms. If you object to any changes, your sole recourse is to stop using the Site.


Miscellaneous

1. Consent or Approval

No purported consent from George Cookware™ or approval shall be deemed granted unless it is in writing and signed by one of our officers.

2. Survival

Any provisions of these Terms that by their nature should survive termination of your use of the Site shall survive, including provisions relating to intellectual property, submissions, products and services, customer support, third-party services, arbitration, disclaimers, limitation of liability, indemnification, equitable relief, updates, and miscellaneous terms.

3. Severability; Interpretation; Assignment

If any provision of these Terms is deemed invalid, unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

You waive any applicable law that would permit a contract to be construed against its drafter. Section headings are for convenience only and do not limit the full Terms.

George Cookware™ may assign its rights and obligations under these Terms at any time without notice. You may not assign your rights or delegate your duties under these Terms without prior written consent from George Cookware™.

4. Complete Agreement; No Waiver

These Terms, the SMS Terms if applicable, our Privacy Policy, and our Policies & FAQs constitute the complete agreement regarding the Site and your use of it, and supersede prior agreements or understandings related to the Site.

No failure or delay by either party in exercising any right, power, or remedy shall operate as a waiver of that or any other right, power, or remedy.

5. International Customers & Orders

We want you to love your order. If you have any questions or concerns regarding your order, please contact us at [hello@georgecookware.com]. You may also review our Policies & FAQs for common questions, including international shipping times and refunds and returns procedures.

Please note that George Cookware™ controls and operates the Site from the United States and makes no representation that the Site is appropriate or available for use outside the U.S. You agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or to any sale of goods resulting from your use of the Site.

6. Investigations; Cooperation with Law Enforcement

George Cookware™ reserves the right to investigate and prosecute any suspected breaches of these Terms or misuse of the Site. We may disclose information as necessary to satisfy any law, regulation, legal process, or governmental request.

7. California Consumer Rights and Notices

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at:

400 R Street, Suite 1080
Sacramento, CA 95814

or by telephone at (916) 445-1254.